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How 88online4 Handles Your Privacy

Your account data — from your registered details to your Touch 'n Go eWallet and Boost transaction records — is handled under this Privacy Policy.

Account Data ProtectedNo Third-Party Data SalesMalaysia-Based Account ContextYour Rights, Clearly Stated
88online4 How 88online4 Handles Your Privacy
PRIVACY CONTACT

Reach Us About Your Privacy

Live Chat Open the chat widget from any page on 88online4 to raise a data query, request a correction or ask about how your account information is stored and used.
Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate and verify your record before responding.
Account Settings Some personal details — display name, contact number, preferred payment method such as GrabPay or Boost — can be reviewed and updated directly inside your account dashboard.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your Touch 'n Go eWallet or Boost credentials — only the transaction reference is logged against your account.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we keep records for the period required under applicable Malaysian regulations, then delete or anonymise them.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask us to correct errors, or request deletion where no legal obligation requires us to keep it.

Common Questions About Your Privacy at 88online4

These are the questions we hear most often about how your data is collected, stored and used. If your question is not covered here, reach us through live chat or email.

We collect your name, email address, contact number and the payment method you use — such as Touch 'n Go eWallet or GrabPay. We also log your account activity to process transactions and handle support queries.

We do not sell your personal data. We share it only with payment processors needed to complete your Boost or FPX transactions, and with service providers who operate under confidentiality obligations.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the relevant data within a reasonable timeframe under applicable regulations.

Yes. Submit a deletion request through live chat or email. Where no legal or regulatory obligation requires us to retain the data, we will delete or anonymise it after your account is closed.

We do not store your full wallet credentials for Touch 'n Go eWallet, Boost or GrabPay. Only the transaction reference is recorded. Account access is protected by OTP verification on each login session.

Yes. This policy applies to all accounts registered at 88online4. Access to the platform and the rights described here depend on local law and are available where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.